Plus500AU Pty. Ltd. is regulated by the Australian Securities and Investment Commission (ASIC). ACN 153 301 681, AFSL Number 417727.
This AFSL authorises us to provide our services to people in Australia.
Plus500AU Pty. Ltd., Level 10, 45 Clarence Street | Sydney, NSW 2000
Plus500AU Pty. Ltd. is member #31478:
Financial Ombudsman Service Australia (FOS)
Phone: 1800 367 287 (free call)
Please consider our PDS
for more details.
Communication with customers and unsolicited approaches
To communicate with Plus500, customers should fill in the form available in the “Contact Us” page (the "Request Form"). Following the submission of the Request Form, Plus500’s response will be sent by email directly to the email address the customer specified in the Request Form.
Only emails received from either the plus500.com domain or from the plus500.com.au domain are legitimate email communications from Plus500. Any other emails claiming to be from Plus500 are deemed to be fraudulent.
Plus500 may initiate phone calls to customers to provide technical assistance and receive feedback on their trading experience with the trading platform. Please note that, under no circumstances, will Plus500 representatives provide financial or investment advice or request customers to provide sensitive information such as passwords or payment account information over the phone. If you are not interested in receiving phone calls from Plus500, you can request so by contacting our Customer Support via the “Contact Us” page.